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HOW TO ORDER PLASTIC CARDS

ORDER ONLINE

Step 1 - Select a Product - View our Order Page and enter the Specific Information for Your Card Order into our easy to use online order form.

Step 2 - Production Options: Select your Production Options and also your Shipping and Rush Options for your Plastic Card Order. Your Total will be displayed in the bottom right of the online form and you can also print out an "Instant Quote" for your plastic card order.

Step 3 - Your Payment, Order Instructions and Artwork Upload: Step through the final order pages and provide your billing and shipping address as well as your method of payment. After your online payment is processed, you will need to give us your instructions on producing your order and also upload any ready-made artwork that you can provide us to produce your cards. You can upload artwork to our server directly on the plastic card ordering pages, or, if your not ready at that time, you can upload to us anytime using our artwork upload page.

Our online order page is completely secure and we keep all your information absolutely private. We do not sell or redistribute your personal information for any purpose.

ORDER BY PHONE AT 1-866-539-7231   Fax: (561)202-9829

Call today toll free and place an order by phone. Our customer service hours are Monday thru Friday 8AM to 6PM (Eastern US Time) or leave a message and someone will gladly get back to you as soon as possible about your order. Our customer service department is always professional, courteous and willing to help you with your order.

You can also speak to our graphics department if you have a specific question about your artwork or if you need assistance in designing your new cards. We are here to help you make your plastic card purchase go as smoothly as possible, so give us a call if you need any assistance with your order.

Thank You,
ThePlasticCardFactory.com

FREQUENTLY ASKED QUESTIONS

What's so great about The Plastic Card Factory Plastic Cards?

The Plastic Card Factory is dedicated to quality card production and personal service for individuals and companies big and small. As an American company, we understand the needs of our customers and work hard to meet and exceed those needs.

We specialize in affordable small and large-run custom plastic cards printing. Because of our proprietary manufacturing method, customers may order as few as 250 cards and get the same quality and value enjoyed by other customers that purchase many thousands of plastic cards or laminated cards. We offer quantity discounts and work hard to meet tight production deadlines.

All of our cards feature impressive graphics and include a durable, brilliant finish with die-cut radioed corners for unparalleled appearance and longevity.

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Can you encode Mag Stripes as well?

Yes, there is an additional fee for encoding the cards.

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What is in the sample packs?

There are samples of our 15, 20 and 30 mil cards. They are available in clear, frosted and white plastic.

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Do your cards have a standard size?

Yes. 3.375" x 2.125" (like a standard credit card). Our cards have 1/8" diameter rounded corners just like a credit card, too.

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How thick are your cards?

Our cards are available in thickness from 15 mil, 20 mil to 30 mil. For reference, a standard credit card is 30 mils thick.

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Can cards be personalized?

Yes! We can personalize cards with printing of sequential numbering, database numbering (PIN numbers), individual names and more.

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Do you provide fulfillment services?

Yes! We can coordinate a total delivery package from product design to end-user mailing.

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Can I get some samples of your cards?

Yes! We'd be happy to send you free samples and information about all of our products. Our sample kit includes ordering information, price list, a variety of sample cards and any current special offers. Just click here to order your samples.

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How do I place an order?

You may order custom plastic business cards with our most popular options on our website. Just click here to place your order.

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We are just starting a new business venture and need a custom card design. What can you do for us?

Our graphics team can create a unique, high impact layout from the ground up, similar to many of those in our card gallery. Simply place an order, e-mail us or give us a call and we’ll do the rest.

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I need custom IDs. How do I send the employee pictures?

We accept .pdf, .psd, .jpg, .jpeg, .cdr, .gif, .ai, .txt, format files via e-mail, or mail us a CD with the pictures (please use the company name 1,2,3, etc. as the pictures file name). We can also scan your hard copy pictures for a nominal fee. (TIP: When taking pictures for ID cards, use a light blue background as it absorbs the flash and doesn't reflect off your subject. Center the head and shoulders and try to stay 3 - 5 feet away; the closer the better!)

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We have our own logo and background images. Can you include them in our layout design?

Absolutely! We can include your existing logos, photographs, text and graphics in your layout, as long as they meet our design requirements. Most do. For specifics visit our "How to Order" page.

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How long will my order take?

When we receive final approval on the artwork, orders are shipped in 10 business days. We offer USPS Priority 2 to 3 Day, UPS and FedEx shipping options.

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We have an important conference to attend next week and need cards. Our local printer says, "no way". Can you help us out?

You bet! We can deliver your high-impact, full-color, card order in as little as 2 business days! Contact us today and you’ll be the talk of the conference next week.

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Can we design our own cards?

Yes! Just follow the simple layout instructions you’ll find on our Template Design Page.

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We're constantly hiring new employees. Is it difficult to change name, phone, fax or e-mail contact information on our cards?

Not at all! Our exclusive digital design process makes changes a snap. Just get us the updated information and your new employees' cards will be on the way in no time at all!

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Where do we upload our image files or artwork?

You may upload your artwork to us by Clicking Here Please be sure to name your artwork file as your company name.

To order and to inquire about our other card products please call us Toll Free at (866-539-7231). We'll be happy to answer any questions, provide pricing information and take your order.

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Are your cards expensive?

Absolutely not! Our cards start at just $180.00 for 250 cards.

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